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After changing to GreenHopper simplified workflow, manual resolve of issues leaves them in resolution type "Unresolved" which keeps them in a lot of standard views

As the default simplified workflow does not set the resolution type flag, Resolved issues have resolution type Unresolved. This is not possible to alter manually without changing the workflow back to the default, and then re-resolving the issues in bulk.

Please advice as this is creating a LOT of cruft in our system.

1 answer

0 votes
TeckEn Atlassian Team Feb 28, 2013

Hi Mads,

It's actually caused by this bug and we have a KB article which provide a workaround: https://confluence.atlassian.com/display/GHKB/Unable+to+set+issues+to+Resolved+using+Greenhopper+Simplified+Workflow

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