Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Reload issue page after rule triggered and comment created



we've created a rule using project automation which has:

  • a trigger on field
  • a condition on the field
  • two actions, including one that creates a comment on the issue

I expected the issue to be reloaded/refreshed in the browser so that the user can see the changes that were triggered, however, I can't seem to get that done. Please tell me how that works.

1 answer

1 accepted

0 votes
Answer accepted

I don't believe that Automation in Jira has any feature to force a refresh in the user's browser.

The Jira browser page will sometimes detect that something in the project has changed, and display a prompt to refresh the page. But in my experience, that is intermittent.

What I've found is that page refreshes in Jira are just something Jira users just need to get good at (especially when using Automation in the background).

I know this isn't the answer you were hoping for, but that's my experience. I've been using Jira for over 10 years, and Automation in Jira quite heavily for over a year.

Thank you for your reply, Mykenna. You are right, that is not the answer I wanted :) but I guess we need to get used to refreshing pages ourselves. Althought that is  really not what I would expect from a paid service like Jira Cloud.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Next-gen

Keyboard shortcuts have arrived for next-gen projects!

...ollected feedback from users around the lack of shortcuts, and we’re here to address that: In next-gen projects, I miss the keyboard shortcuts badly. This is particularly true on the Board, but also i...

5,191 views 5 14
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you