Deleted user
Level
0 / 0 points
Next:
badges earned
Your Points Tracker
Recognition
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Great job appreciating your peers!
Check back soon to give more kudos.
Past Kudos Given
You haven't given any kudos yet. Share the love above and you'll see it here.
It's not the same without you
Join the community to find out what other Atlassian users are discussing, debating and creating.
How can I change the assignee, the priority and the status?
Hello,
I am an Admin and an Agent on a newly created Jira Service Desk Next-Gen project. However, I can't change the assignee neither the priority of created requests nor the status.
I tried everything and still can't change anything on the view attached to this question. I can add a comment, link issues but can't do the following:
- Transition the request
- Change the assignee
- Change the priority
Thank you.
0 answers
Community showcase 
Published in Next-gen
4 steps to get actual statuses on the Jira board.
509 views 5 5
Read article