Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Adding a Super Admin user

I am attempting to add a Super Admin however within 24 hours of me adding the user they revert back to their original user role meaning I cannot assign any issues to them and have to go through the entire process again of making them a Super Admin. 

1 answer

0 votes
John Funk Community Leader Jan 16, 2020

Hi Kelly,

Are you creating them as a Jira Admin or a Project Admin? Just remember that the Permission Scheme attached to a project controls what a user can do, even if they are a Jira Admin. So to assign an issue to them for a project, they must have the Assignable User permissions in the permission scheme for that project. 

I think its a Jira Admin? 

John Funk Community Leader Jan 21, 2020

Can you share a screen shot? A Jira admin is one who is in the Administrators group at the organizational level, not an Administrator at the Project Level

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Opsgenie

Opsgenie and Amazon team up to launch new DevOps Guru integration - now available!

We’re proud to announce that our integration with Amazon DevOps Guru is now live. The Amazon and Opsgenie product teams have worked together to build a deep integration between Opsgenie and the new...

283 views 0 12
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you