workflow tab is not available in my project, what to do?

[Ivancho Turriago]

When i try to activate a workflow scheme in my project, the "workflow tab" do not appear.

[Jack Brickey]

It appears your project is Next-gen which doesn’t support workflows, at least in the classic sense. 

[Jack Brickey]

adding for clarity...

• Next-gen SW/Business projects do not support workflows other than the boards themselves.
• Next-gen SD projects do have the concept of workflows that can be edited.

unsure which project type this might be here.

[Ste Wright]

Hi @Ivancho Turriago 

This looks like a Next-Gen Service Desk project. You cannot use workflow schemes in this instance - these are only for Classic projects.

However, you can edit the workflows. I found it uses the new workflow editor for Next-Gen!

To locate this:

1. Go to Project Settings > Request Types
2. Choose one of your request types
3. Press the "Edit Workflow" button (in line with request type's name)
4. Make modifications to the workflow then press "Save and Close"

You can make modifications per request type - or in the editor, press the breadcrumbs (3-dots icon) in the top-right and you can choose "Copy to other request types" to replicate the workflow in other types.

Ste

[Ivancho Turriago]

Aalready do that... and almost all what i need is available but send notifications to zendesk. So im going to close this subject and askabout jira - zendesk issue status sync.