workflow review

I am trying to step our install so that when our analysts submit software changes they go into a review step, in which a couple of people with the correct permissions will be allowed to approve the ticket and move it into the open status..... any help would be great!

2 answers

First off, have you created a new status for the review process? If you haven't, you would want to create a new one for this.

Once this new status has been created, you can proceed with the following steps:

  1. Create a new step called In Review in your workflow.
  2. Create two new transitions:
    1. from the step before the review process to enter this step. Maybe call this Submit for Review. An example for this would be after In Progress?
    2. from In Review step to the next step. Maybe Resolve Issue?
  3. Once this has been done, time to input validation. Install the JIRA Suite Utilities plugin (if you're on OnDemand, this plugin has been installed).
  4. Create a new group for the reviewers only, and add the mentioned users to this group.
  5. Edit the transition Submit for Review and add a new condition called User in Group*. Ensure that the group to check is the group created in the previous step.
  6. That's it! Apply this workflow to a workflow scheme (if haven't already) or save your new workflow.

* you can also use the User in Role condition in case you would like to use project roles for this.

Hope this helps!

If you're able to get JIRA workflow toolbox, you can set a condition/validator on the workflow to only allow the current user to progress to open status if they're in x project role.

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