I am trying to step our install so that when our analysts submit software changes they go into a review step, in which a couple of people with the correct permissions will be allowed to approve the ticket and move it into the open status..... any help would be great!
First off, have you created a new status for the review process? If you haven't, you would want to create a new one for this.
Once this new status has been created, you can proceed with the following steps:
* you can also use the User in Role condition in case you would like to use project roles for this.
Hope this helps!
If you're able to get JIRA workflow toolbox, you can set a condition/validator on the workflow to only allow the current user to progress to open status if they're in x project role.
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