why is the source code link missing in some of our jira projects?

We successfully linked Github to JIRA cloud via the DVCS connector a few weeks ago. Since then, two of our projects were associated with the appropriate git repos (as evidenced by the Project Shortcut link on the left side of the project view shown below) . 

On other projects, however, that shortcut tab does not exist. My question is how does this linkage take place/tab get displayed?

I swear I had to click on the Link icon originally and choose the repo I wanted to link to the project...but maybe I'm not remembering correctly. Either way, that tab is only appearing for two projects even though I see information under "Developer Tools" and branches & commit history on other projects that had smart commits (but no shortcut tab).

I did change my github email recently, not sure if that could affect the integration. In case it could, I reissued the oauth token in case it had been invalidated.  Any advice is appreciated. 

Screen Shot 2015-06-26 at 3.56.54 PM.png 

1 answer

Hi Aj, 

I'm not sure why the link is not showing up on the other projects. Are you sure that on this other project, commits and related things are showing up? To further investigate this I'd suggest you to raise a support request at support.atlassian.com so we can better help you out.

However, you can always manually add a shortcut on the side bar. See:

Screen Shot 2015-07-21 at 4.01.01 PM.png

Hope this helps! smile


Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,006 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot