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when I save workflows I have an error with DUPLICATE_RULE_IDS_IN_WORKFLOW

Hi,

I want to modify my workflow, but when I open it and immediately save it I have a error message "we couldn't save your changes"

How can I fix my problem ?

when I use dev tool of my browser, I have  this detail :

[{"elementType":"RULE","elementId":"151c1c20-025e-9b1c-980c-80098685bf86","message":"Id 151c1c20-025e-9b1c-980c-80098685bf86 repeats 2 times in issue type 10639","errorCode":"DUPLICATE_RULE_IDS_IN_WORKFLOW"},{"elementType":"RULE","elementId":"151c1c20-025e-9b1c-980c-80098685bf86","message":"Id 151c1c20-025e-9b1c-980c-80098685bf86 repeats 2 times in issue type 10642","errorCode":"DUPLICATE_RULE_IDS_IN_WORKFLOW"},{"elementType":"RULE","elementId":"151c1c20-025e-9b1c-980c-80098685bf86","message":"Id 151c1c20-025e-9b1c-980c-80098685bf86 repeats 2 times in issue type 10640","errorCode":"DUPLICATE_RULE_IDS_IN_WORKFLOW"},{"elementType":"RULE","elementId":"151c1c20-025e-9b1c-980c-80098685bf86","message":"Id 151c1c20-025e-9b1c-980c-80098685bf86 repeats 2 times in issue type 10641","errorCode":"DUPLICATE_RULE_IDS_IN_WORKFLOW"},{"elementType":"RULE","elementId":"151c1c20-025e-9b1c-980c-80098685bf86","message":"Id 151c1c20-025e-9b1c-980c-80098685bf86 repeats 2 times in issue type 10637","errorCode":"DUPLICATE_RULE_IDS_IN_WORKFLOW"},{"elementType":"RULE","elementId":"151c1c20-025e-9b1c-980c-80098685bf86","message":"Id 151c1c20-025e-9b1c-980c-80098685bf86 repeats 2 times in issue type 10638","errorCode":"DUPLICATE_RULE_IDS_IN_WORKFLOW"},{"elementType":"RULE","elementId":"151c1c20-025e-9b1c-980c-80098685bf86","message":"Id 151c1c20-025e-9b1c-980c-80098685bf86 repeats 2 times in issue type 10652","errorCode":"DUPLICATE_RULE_IDS_IN_WORKFLOW"},{"elementType":"RULE","elementId":"151c1c20-025e-9b1c-980c-80098685bf86","message":"Id 151c1c20-025e-9b1c-980c-80098685bf86 repeats 2 times in issue type 10651","errorCode":"DUPLICATE_RULE_IDS_IN_WORKFLOW"},{"elementType":"RULE","elementId":"151c1c20-025e-9b1c-980c-80098685bf86","message":"Id 151c1c20-025e-9b1c-980c-80098685bf86 repeats 2 times in issue type 10653","errorCode":"DUPLICATE_RULE_IDS_IN_WORKFLOW"}]

thx,

Pascal 

2 answers

1 accepted

0 votes
Answer accepted

Hello Pascal,

Thank you for reaching out to Atlassian Community!

The issue that you are facing, as it says on the logs, it's related to duplicated rules on the workflow. It means that there are two rules, for example, to update the same issue field.

You can find the rules by clicking on each transition and then, delete the duplicated one. The example below is related to the same issue field, but it can be related to any rule.

Screen Shot 2020-11-27 at 14.28.06.png

Please, give it a try and let us know how it goes.

Regards,
Angélica

hi Angélica, 

thank's for you help, effectively I had 2 times assign to the same profile.

my probleme is resolved,

Pascal

Like Angélica Luz likes this

hi,

a little up, somebody have an idea ?

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