Basically, the Service Desk queue will gather only issues from the Service Desk project you are in (You can't add tickets from Service Desk project B when you're in Service Desk project A). So you can have different queues related to reporters, issue types and other preferences that you can set which will allow to you have a better organization related to the incoming tickets.
The Jira Marketing team is putting together an ebook on migrating to Data Center. We're looking for pro tips on how you staffed your project team and organized your Proof of Concept. Share yo...
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