Basically, the Service Desk queue will gather only issues from the Service Desk project you are in (You can't add tickets from Service Desk project B when you're in Service Desk project A). So you can have different queues related to reporters, issue types and other preferences that you can set which will allow to you have a better organization related to the incoming tickets.
In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to have–in order to produce a reliable long-term roadmap. We're tur...
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