unnecessary fields while ticket transition

Aleksey Plisko April 29, 2024

Screenshot 2024-04-29 152017.pngI don't want to see these fields while ticket transition to team-managed project 

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April 29, 2024

Welcome! Looks like your destination project has these fields as required. You'll need to remove those fields or make them no longer required in your destination project 


since your destination project requires, it's prompting you for them. It's indicated by the red asterisk.


Hope this helps.!

Aleksey Plisko April 30, 2024

even this red * not really required ,

just a fields I don't want to be shown while transition and they are not required in the project or any other places

Aleksey Plisko April 30, 2024

I've removed unnecessary fields, yet one field that's still in use appears as required during transition. 

The red asterisk serves only as a visual cue to indicate that it's required, but it doesn't actually prevent progression.

and I do not have any control on it and I don't want to delete this field (Time Spent)

What can be the potential solutions for this issue?

Aleksey Plisko April 30, 2024

I am using it only for one ticket type and it's not required as you can see

Screenshot 2024-04-30 095517.png


but appears as required:

Screenshot 2024-04-30 095701.png

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