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unable to load project


2 answers

0 votes
DPK J Community Leader Nov 26, 2019

@bryan chiaWelcome to the community!

Can you check this URL directly https://<YOUR_SITE>

Please replace <YOUR_SITE> with appropriate value.

Thank you for your reply. That was exactly what i did and its showing this error.

DPK J Community Leader Nov 26, 2019

Oh! Thanks for the clarification. There may be some genuine glitch, I will post this to Atlassian Team to take a look.

Thank you , i already submitted support request as well. Waiting for them to get back. Level 1 issue. cant continue work now.

Like Vickey Palzor Lepcha likes this
Jack Community Leader Nov 27, 2019

Is the issue still occurring and if so have you tried other browsers?

Yes , seems like so. used chrome and firefox. having issue. already sent peter from customer advocate the screenshot of the error.  waiting for him to reply

@Jack @DPK J  are you able to help me reach out to support team? seems like no one is looking at it. Last email was from peter and no reply. Level 1 issue. cant work for many days already

DPK J Community Leader Nov 27, 2019

@bryan chia  I was out yesterday (as per India Standard Time) but I have again added a request to Atlassian to look into this.


  • Clearing browser cache,
  • Changing browser,
  • and trying out with another user works?

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