unable to import CSV file it is getting errors !

Priyanka R February 8, 2022

Hi,

While i am trying to import CSV file in Jira . some of the custom field which i have configured its not getting uploaded! 

please find attached  screen shots for the reference!

jira.PNGjira 1.PNGjira 12.PNGjira 1234.PNG


3 answers

0 votes
Tina Rusnak December 5, 2024

I'm still getting this error as well on cloud at the sub-task level though

0 votes
Tim Perrault
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February 8, 2022

Hi @Priyanka R 

 

Did you download the detailed log? What were the errors inside of that?

 

Thanks,

Tim

Priyanka R February 8, 2022

Hi @Tim Perrault ,

Yes! Please find the screenshot! Thanks!IMG_20220209_104704__01.jpg

Tim Perrault
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February 9, 2022

Ok. So the logs are saying that the summary field cannot be empty. Update your csv file, add a column for summary and fill in some text for the summary.

 

Thanks,

Tim

Priyanka R February 9, 2022

Hi, @Tim Perrault 

i have updated summary field in csv file . after i click on validate again i am getting same error !

Also i have selected issue type as story ! Please suggest!

 

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Tim Perrault
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February 10, 2022

It looks like one issue was created correctly and then it thought it had to do more. Every issue must have a summary. If you are looking at the CSV document in Excel, every row is an issue. If any of the boxes have info in a row, Jira will think that is another issue in the CSV document.

Priyanka R February 10, 2022

Hi @Tim Perrault 

Thanks for your reply!

Here, issue is getting created but what ever the Excel file has the data it is not uploading when i open the ticket ! i want to display the information what excel file has ! for that i have created custom fields in Jira  to map the fields as per Excel Data to display in Jira when  i open the ticket !

 

Thanks & Regards

Priyankaimage.pngimage.png

0 votes
Reneesh Kottakkalathil
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February 8, 2022
Priyanka R February 8, 2022

@Reneesh Kottakkalathil 

I'm using JIRA cloud instance! 


Thanks & Regards

Priyanka

Reneesh Kottakkalathil
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February 8, 2022

Ok. Per this link https://jira.atlassian.com/browse/JRASERVER-59332 looks like a bug request has been submitted. 

Priyanka R February 8, 2022

@Reneesh Kottakkalathil 

But here, When I click on validate I am getting errors! 

Please refer to the screenshot for the reference!

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