unable to add watchers

I as an administrator am able to add a Jira user as a "watcher", but one of my colleagues who is not an admin cannot. Is ability to add watchers an admin function only?

3 answers

1 accepted

Accepted Answer
2 votes

Seems like missing add watchers right. See https://confluence.atlassian.com/display/JIRA/Managing+Project+Permissions for how to set permissions

In addition, make sure your user has the Browse Users permission in JIRA.

How do I apply that to all the companies end-users?

How?  How do I apply that to all the staff in the company that I want to be able to add as watchers?  In the Manage watchers field I've got servicedesk users, anyone and any logged in user added.  I've added tow different watcher add-ons added and still I'm denied permission when I try to add an end user as a watcher.  Yes, I'm an administrator.

Are you sure it is not the end user that is causing the problem? They must have rights to view what you are making them a watcher of.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 18, 2018 in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

25,153 views 2 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you