We use jira service desk. Some people also email our help desk.
Is there a way to have it, so when someone begins an email to our helpdesk, rather than an email message appearing, a form appears, captures the request, and creates it into a help desk ticket?
Learn how to use two new reports for next-gen projects in Jira Cloud: Cumulative flow diagram and Sprint burndown chart. Ivan Teong, Product Manager, Jira Software, demos the Cumulative ...
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