transition jira issue with commit messages doesn't work

Hi!

I followed this article:
https://confluence.atlassian.com/display/Cloud/Processing+JIRA+issues+with+commit+messages 

but I can't get it work to transition the issue by commiting to the repository. The commit shows up in the issue but it is not transitioned, neither with bitbucket dvcs connect nor with stash application link. Seems the hashtags are not recognized by jira!

What do I miss here?

2 answers

0 votes

Hey Roman,

Can you attach an example of the commit message, just to see how are you writing it?

Also, is there any errors in your $JIRA_HOME/log/atlassian-jira.log file after the commit?

Cheers,
Andre 

here the commit message:

JCP-2 #close done adding iptables script

I'll check the logs...

Edit:
I had two users with the same email address, that's why jira couldn't map the commit to a specific user. Resolved that so it works for the DVCS add on and bitbucket but stash still doesn't do anything on smart commits. 

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,016 views 4 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you