transition automatically to previously assigned user

I have a workflow that has a testing stage, at this point it can either be moved to QA which I want to have sent to a group (not one person) OR send it back to the PREVIOUS user (the tester may not know who it was and I don't want them to set it manually).  Is this possible?

2 answers

1 accepted

When you transition it to the testing stage you copy the old assignee in a custom field called previous assignee (in the postfunction) - on the way back copy it from previous assignee to assignee. Then you have what you need.

figured it out, worked perfectly

0 vote
Joe Pitt Community Champion May 06, 2015

You can't assign issues to groups. The work around is to create a user that represents the group and use a mailing list email for it. Remove the id from the jira-users group so it can't logon and doesn't count toward your licenses.

Seems I answered only half the question. But you are correct.

actually, I created a custom field called 'assignee group' which you can then have filtered in the dashboards which seems to do the trick so long as you also set it to clear the assignee too

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