time in status gadget missing


the average time in status gadget worked well for a long time and suddenly the gadget window shows: Error loading gadget from rest/gadgets/1.0/g/com.atlassian.jira.ext.charting:timeinstatus-gadget/com/atlassian/jira/ext/charting/gadget/timeinstatus-gadget.xml: org.apache.shindig.gadgets.GadgetException: Unable to retrieve gadget xml. HTTP error 500


1 answer

0 votes
Janet Albion Atlassian Team Feb 21, 2013

There are a few things to check:

  • since this is JIRA Charting Plugin's gadget, check if this plugin is installed and enabled
  • check if this is browser independent
  • is it only one time in status gadget that throws this error OR is it all time in status gadget in the instance ?
  • does direct access to JIRA reveal the same problem for that gadget ?
  • any error thrown in JIRA logs ?

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,095 views 4 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you