When I try to tag a user in a comment with "@" it does not show all users in my organization anymore. This was always working with version 6.4.9, but we just recently upgrade to 7.1.4 and now it doesn't work when I search for some users, I can't find the pattern for those that work and those that do not work.
I'm not sure it's a permission thing, but I will check. I'm an admin for the whole setup and it happens to me, and it doesn't happen to all users that I try to mention, can't find the pattern on why I can mention some and not others, but I can assign those same users to a ticket.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Check to see that the group that your users belong to have Browse Users permission set under Global Permission. They made changes to the permission scheme in 7.0.x
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.