set default value for custom description field when you create issues in backlog/timeline/plans

[BenWade]

Hi everyone,
I created a custom field similar to description. in the field configuration I have set default value but it only works when I create issue pressing on Create button. When I create issues using timeline/plans/backlog the default value does not appear. Does someone know how to tackel this problem?





#jirapremium
#jiracloud
#companymanaged

[BenWade · Accepted solution]

My bad. I made this field 'Required' and this is why it did not work. So you have set it as 'Optional'

[Vikrant Yadav]

If it's required, it automatically pick the default value and create screen won't come.

[Vikrant Yadav]

Hi @BenWade  If it's mandatory field and field is empty in that case only pop-up will come to insert text in a field else if field is already having default value and mandatory, in that case Jira jira won't prompt to enter value, it simply creates an issue with default value. 

Workaround : Try to create an automation rule, which set defaults value on Create Issue event. 

Is field mandatory via Field Configuration and check context ?