set attendee automatically when creating an issue

Is there a possibility to set the attendee in an Servicedesk-Project automatically when an issue ist created. I tried it with automation but i doesn't work.

3 answers

0 votes
Steven Behnke Community Champion Jun 07, 2016

Attendee? Assignee?

Not the Assignee. You could define a watcher for an issue and a person which participates (the Attendee). This person could also see the issue in the customer portal (otherwise only the person which have created the issue could see it in the customer portal).

0 votes
Mahesh S Community Champion Jun 08, 2016

In the create step of the Issue workflow, kindly add a Post function to set a value for the attendee.

Mahesh S Community Champion Jun 15, 2016

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[Atlassian Answers] condition "project" for postfunction Set Field Value to constant

 

Mahesh S Community Champion Jun 15, 2016

Yes, that's what I have suggested above. However, you got the procedure.

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