set attendee automatically when creating an issue

Is there a possibility to set the attendee in an Servicedesk-Project automatically when an issue ist created. I tried it with automation but i doesn't work.

3 answers

0 votes
Steven Behnke Community Champion Jun 07, 2016

Attendee? Assignee?

Not the Assignee. You could define a watcher for an issue and a person which participates (the Attendee). This person could also see the issue in the customer portal (otherwise only the person which have created the issue could see it in the customer portal).

0 votes
Mahesh S Community Champion Jun 08, 2016

In the create step of the Issue workflow, kindly add a Post function to set a value for the attendee.

Mahesh S Community Champion Jun 15, 2016

Was this helpful?

We solved this problem with


[Atlassian Answers] condition "project" for postfunction Set Field Value to constant


Mahesh S Community Champion Jun 15, 2016

Yes, that's what I have suggested above. However, you got the procedure.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,760 views 11 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot