security level not visible after creation

Carolina SILVA
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
February 4, 2021

hi

I'm working on opening jira to external with SECURITY LEVELS

security issue 1.jpg

I'm pretty sure the setting is fine but when my external user creates an issue, the security level field is visible and he can select the only one I allowed

 

But once, the issue is created I expect to see the padlock on the menu to be able to set the security level at anytime, but it do not appear. 

 

security issue 2.jpg

On the correct project permissions scheme, I added the group my user is on, into Set Issue Security

 

For sure I miss something but I do not get what and where :-)

thanks for your help 

1 answer

0 votes
Liam Green
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
February 4, 2021

@Carolina SILVA 

Is the Security field added to the correct scheme?

Carolina SILVA
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
February 4, 2021

@Liam Greenhi, screen scheme you mean?

Liam Green
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
February 4, 2021

@Carolina SILVA Yes, you need 'Security Level' visible on the Screen Scheme, and added to the view screen to see the padlock

Carolina SILVA
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
February 5, 2021

Hi @Liam Green I'm a newbe ;-) but I alread have Security level added

 

Sans titre.png

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events