Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Interests
See all
Community resources
Top groups
Explore all groups
Community resources

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Sign up for free Log in
Atlassian Community Hero Image Collage

remote server

Suma Pralhad Kustagi
Suma Pralhad Kustagi Jan 18, 2021

Hi ,

    I have installed Issue sync plug-in in Jira and when I try to connect the configuration scheme for the plug-in. I get error remote connection error and remote server not reachable. Can anyone help what needs to be done. Also note that I have added the remote url to Whitelist as well.

 

Regards,
Suma

Answer
Watch
Like Be the first to like this
56 views

1 answer

0 votes
Moses Thomas
Moses Thomas Community Leader Jan 18, 2021

@Suma Pralhad Kustagi  Could  you please show the error you are getting by sharing the log file  in  <jira-home-dir>/log/atlassian-jira.log

 

Kind regards,

Moses

View More Comments
Suma Pralhad Kustagi
Suma Pralhad Kustagi Jan 19, 2021

Hi Thomas,

      I do not have option to get the log files but attaching screenshot from Jira perspective.

issue sync1.PNG

Like
Moses Thomas
Moses Thomas Community Leader Jan 19, 2021

@Suma Pralhad Kustagi  Please contact Jira  server administrator for the log files,  this image  is not enough to  really see what is  going  on.  

 

Kind regards,

Moses.

Like
Suma Pralhad Kustagi
Suma Pralhad Kustagi Jan 19, 2021

Hi Thomas,

       I will try to get the log files.

 

Regards,

Suma

Like
Reply

Suggest an answer

Log in or Sign up to answer
Jira
Jira
TAGS

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you