"Week is closed" problem when logging work in issues

Hi,

My colleagues cannot log work in JIRA issues, since they get the "Week is closed" error.

Is it possible to re-open a specific period? I checked in Tempo addon, section "Period management" but the period is already open...

Please help!

mdias

 

2 answers

0 vote

Hi, Manuel.

By checking this documentation, it seems that is's possible to re-open. This configuration seems to be in the Period Management page.


Kind regards,
Jaime Kirch da Silveira
Atlassian Cloud Support

Hi Jaime,

No, I tried that also that but it does not work: the error is the same, even if the period is changed to open.

If you know other way to solve this, please send.

Regards,

Manuel Dias

That was the only idea I had. Maybe somebody else will give you a better answer.

I am having the same issue. Period Management solution mentioned below doesn't work

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