"Week is closed" problem when logging work in issues


My colleagues cannot log work in JIRA issues, since they get the "Week is closed" error.

Is it possible to re-open a specific period? I checked in Tempo addon, section "Period management" but the period is already open...

Please help!



2 answers

0 vote

Hi, Manuel.

By checking this documentation, it seems that is's possible to re-open. This configuration seems to be in the Period Management page.

Kind regards,
Jaime Kirch da Silveira
Atlassian Cloud Support

Hi Jaime,

No, I tried that also that but it does not work: the error is the same, even if the period is changed to open.

If you know other way to solve this, please send.


Manuel Dias

That was the only idea I had. Maybe somebody else will give you a better answer.

I am having the same issue. Period Management solution mentioned below doesn't work

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