I am currently implementing a ServiceDesk with a hidden "Assignee" field. I have set a preset user for assignment (who is project lead, administrator and has an agent license). However, when I try to create an issue on the portal using a test customer (it works with my own user!), I get the errormessage "Please provide a valid value for the field assignee". However, I cannot find the problem cause as the value is set....
Does someone has an idea on that?
Best regards, Alessa
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events