"Add Shortcut" on sidebar popups "Add an item to this project" tile that doesn't work

DAtonyl February 20, 2025

Hello, 

The add shortcut functionality recently broke. On the side bar if I click the add shortcut button I get an extra popup that asks if I want to add a Shortcut, Repository or turn on/off project pages. Clicking on shortcut or repository makes the popup go away but it won't let me add the shortcut. I have tried different browsers (chrome and edge ) and the behaviour is the same. We use this all the time so it was working at some point. 

There is a post with a similar issue from back in 2018 but the workaround listed there doesn't work for me. https://community.atlassian.com/t5/Jira-questions/quot-Add-Item-quot-project-shortcut-to-web-page-not-working/qaq-p/909169

On projects that already have shortcuts created on them I get the same issue, but if I click edit on an existing shortcut, then cancel. Next time I click add shortcuts I get the popup that asks me to enter the shortcut name and the URL which is the expected behavior. 

Clipboard Image.jpg

This is the popup that is not working correctly:

Clipboard Image (1).jpg

This is the popup that works on existing projects after I click edit on an existing shortcut and then cancel out and click on add shortcut on the side bar afterwards. 

 

 

Clipboard Image (2).jpg

1 answer

0 votes
Abdallah Khaled
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 21, 2025

Hi @DAtonyl, there was a recent issue reported with creating shortcuts in projects, and it's being worked on. The issue seems to be limited to Windows OS users.

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