"Add Item" project shortcut to web page not working.

Hal Leiner October 5, 2018

I have a Next-gen project. On the Roadmap page there is a menu item on the left to "Add Item". Apparently this allows you to link a repository or create a shortcut to a web page. When I click "Add Item" a dialog pops up and I click "Add" next to "Shortcut - Add a link to a frequently used resource, like a web page". I am expecting an interface to appear where I can add my URL but nothing happens. Has anyone had this same issue?

2 answers

1 vote
Jason Gorner November 10, 2018

Workaround Only - not a fix

 

Found why the potential discrepancy.

If i am viewing the roadmap -- and i click on Add Item - the first screen appears - i click on add shortcut and nothing happens (i do not see the above screen)

 

HOWEVER

if i am viewing the board view and i click on Add item -- i get to the above screen and can add item.

Appears to be a Bug - but the above workaround should hopefully help @Hal Leiner

0 votes
mamer_atlassian
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 10, 2018

Hello Hal,

Adding a shortcut is working as expected for me. It might be an issues related to your browser, can you try another browser and see if that resolves it.

adding_shortcut.PNG

Hal Leiner October 10, 2018

My first attempt was in Internet Explorer. I retried in Google. No luck with either browser.

Jason Gorner November 10, 2018

Exactly the same issue for me -- tried in Chrome and Safari - not working - the screen pic above is not presented when one clicks on the add short option

Jason Gorner November 10, 2018

Found why the potential discrepancy.

If i am viewing the roadmap -- and i click on Add Item - the first screen appears - i click on add shortcut and nothing happens (i do not see the above screen)

 

HOWEVER

if i am viewing the board view and i click on Add item -- i get to the above screen and can add item.

Appears to be a Bug - but the above workaround should hopefully help @Hal Leiner

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