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Best Jira integrated test management software?
There are many tools available for managing test cases with Jira, and it's difficult to know which one works best in real projects. We've recently adopted Tuskr, and so far it's been easy to use. The Jira integration has helped us keep testing and development connected without changing our existing workflow too much. and…
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Free Jira site mycareer.atlassian.net deleted. Can it be restored?
Hi all, my free Jira Cloud site mycareer.atlassian.net now shows "Your Atlassian Cloud site is currently unavailable" on every page. In admin.atlassian.com, my "mycareer" organization lists no apps or sites, and I didn't receive a deactivation or deletion email. I think it may have been removed for inactivity. Is there any…
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Identification of Inactive Jira Users in Bulk
Hi There, Hope you are doing well. I am looking for a way to identify users who have not logged in to Jira for a long period (for example, the last 90 days) so their accounts can be deactivated. In this context, inactive users are those who have not logged in to Jira for an extended period of time. Could you please advise…
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How to permanently delete an Atlassian Cloud site with all subscriptions inactive?
Title: How can I permanently delete an Atlassian Cloud site after all subscriptions have been deactivated? Hello Atlassian Community, We need to permanently delete an old Atlassian Cloud site from our organization. Site: jira-ecs-qa.atlassian.net We have already completed the migration to our new environment, and this site…
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Jira Xray vs Jira dashboard anomaly
I would like to briefly describe an issue I encountered with the Jira Dashboard while trying to present the test execution results from Xray at project level. When testers execute a project's test set, they create a corresponding Test Execution in Xray. In this particular case, the focus was mainly on mobile testing, so…
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Due Date field not existing
I'm trying to create a new work, it kept asking for Due date, but I don't see any Due Date field.
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Recuperar arquivo / Projeto - Recover my project
Preciso recuperar meu projeto e não estou encontrando em nenhum local. Fiquei alguns meses sem acessar. EN: I need to recover my project, but I can't find it anywhere. I haven't accessed it for a few months.
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Jira Test Runs: What's the Way to Manage Manual Test Execution?
Selecting the right way to manage Jira test runs can make a huge difference to how effectively teams plan, execute and track manual testing. We've been using Tuskr alongside Jira for our manual testing workflows, and it's been a good experience. It lets us organize test runs, assign testers, record pass/fail results, and…
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reset the two-step verification (2FA
I no longer have access to the authenticator app used for the 6-digit verification code required to sign in. I need to reset the two-step verification (2FA) so that I can configure a new authenticator I need email address and how I should contact the Helpdesk for assistance?" thanks
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New Jira Free site stuck on "database is taking a little longer than usual to sync", my account has
I created a new Jira Free site today at about 1:40 PM ET on October 13, 2026. During first-time setup I chose the Project management template and named my first space. Since then, Jira shows only this message: "You're almost there. It looks like our database is taking a little longer than usual to sync up. Wait a few…
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Description field not providing formatting options upon creation
Hello, the newest Atlassian update has reconfigured the look of creating new issues and the Description field has removed the formatting options. Is there a way to get the previous 'create' view back? See image.
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User that cannot reset password or receive invite
I have a user that had an account left the company and came back, since then he cannot get into Jira. I have tried to remove his old account, invite him back nothing works. He has worked with out IT department to see if the emails were blocked they are not. Please help.
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Only show unread keeps turning itself off
This started happening yesterday. The "Only show unread" marker toggles itself off on every page load. It doesn't stay on any more and remember it like it used to. It's like this on every page load and even within the page, it doesn't remember any more.
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How can you find what work items links are installed with various Jira and Marketplace apps?
We are working to reduce the number of choices for the work item links. We don't want to eliminate the work item links that are out of the box for Jira, Jira Service Management, Jira Product Discovery, or Xray. I need some help identifying if the relationship is from a product installed. I am using the name of the link not…
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Kanban board not showing query-based swimlanes (Jira Cloud)
I’m trying to use query-based swimlanes on a Jira Cloud Kanban board, but no swimlane headers are ever displayed. All issues appear in a single flat lane, even though: * Swimlanes are configured to use Queries in Board settings * The JQL for each swimlane is valid and returns issues in the issue navigator * Those same…
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Does original estimate aggregate from subtasks to parent story in team-managed projects?
Hi community, I'm working in a team-managed Jira Software project with time estimation enabled (original estimate in hours). Our current setup: * Stories in the backlog * Each story is broken into subtasks (Back / Front / QA) * Original estimate is set on each subtask in hours Expected behavior: The sum of subtask…
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Jira Cloud: treat the due date as inclusive on the board
We use a team-managed software project in Jira Cloud. When a task's due date is today, its board card already shows the red overdue warning. We need the deadline to include the entire due day. For example, a task due on 13 October should become overdue on 14 October, not on 13 October. Is there a supported setting to…
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Jira Cloud automation still running but rule no longer exists
Hi, We're experiencing a strange issue with a Jira Cloud automation rule. We had an automation configured with a monthly scheduled trigger, based on a specific day and time. The problem is that the automation is still running, but the rule is no longer visible in the automation list. Here's what we've observed: The…
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Lentidão na consulta de informações MCP JIRA via copilot studio
Olá, Identificamos que o MCP JIRA ITSM performa com maior lentidão (~8 minutos) na ferramenta Copilot Studio, quando comparado ao uso nas ferramentas Claude e GitHub Copilot (~1 minuto). Alguém têm experienciado algo parecido? Conhecem alguma solução?
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How to search for text in all our jira-tickets?
Is it possible to search for a text for eg "I think this is a bug" among all jira-tickets? If yes, how do you do that?
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Site willdf.atlassian.net stuck in "Inactive" state -Need help to restore or release the domain name
Hello Community, I am looking for assistance regarding my Jira Cloud site: willdf.atlassian.net My site was deactivated for inactivity, but I am unable to recreate it because the name is still "reserved" by the system. In my billing console, I can still see residual services like "Projects" and "Goals" (Atlas) linked to…
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Global Automation Rule | Generating New Project Spaces
Hello, I'm looking for some guidance in setting up a global automation rule in Jira. The rule will look to a specific project board (board name is PMO | Project Requests) and when a project task type of "Project Request" comes in and the label of "Recurring" is then assigned, a web request will be made to create a new…
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How do you edit the list of fields included in the 'Details' portion of an Epic ticket?
How do you edit the list of fields (highlighted) included in the 'Details' portion of an Epic ticket after the ticket has already been created?
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Attachments via custom field
Hey all, I want to find a way for adding pictures in my Jira, and not in the comment / Attachments. For example, the marketing team, want to add 7 pictures and choose only one of them. I would like to have a custom field or something like this, where i can add the final picture that the team selected, any idea's how i can…
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I want to protect some fields on an Issue of a specific project
I want to protect some fields on an Issue of a specific project so they are not editable for users but automatisions can edit them.