project role user limit

Is there a limit as to how many users can be in a Project Role? I have one project that is getting an error any time the try to add users to a specific project role. This Project Role (Agents) currently has 325 users. We can still add users to other Projects Roles (ie Developers, Stakholders) within the same Project

4 answers

1 accepted

Accepted Answer
0 votes

To resolve this issue, we had to create a second project role with the same permissions as the the first project role

0 votes

Technically, there's a limit, but it's way above 325.

I think you need to check your licencing though - specifically for Service Desk, as that limits the number of agents you can have overall, and I suspect that's the problem.

Thanks Nic, but we don't have Service Desk installed. This is just a regular project role.

Hmm, with no service desk, there's nothing to stop you adding people to roles at all (and Service Desk only applies specifically to Agents) So, the question now is "what error are you getting"?

Image attached to question

0 votes
Shayne Covey Atlassian Team Mar 30, 2015

I think Nic is likely correct about this being a limitation on your licensing, not on the number of users allowed in a Project Role in general. If your license allows for more than 325 Service Desk Agents, then it may be helpful to let us know what error you're seeing when you try to add more users to the Role. =)

The error looks like this

upload.png

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 18, 2018 in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

26,208 views 2 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you