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We have an issue with one of our customers email.
I see that all the customers within the organization and domain receive the email notification, but not this one.
When i switch to standard xxxxxx.xxxxx.attlasian.net the customer do receive the notifications.
The problematic mail is firstname.lastname@example.org.
I asked our domain support, they cant even see the email in email@example.com email.
Could you please check on your side, is it everything ok with this email?
Thank you in advance.
I found there was a suppression on our side for that address. I have removed that suppression. That address should be able to receive notifications from our Cloud services again now.
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