password reset emails

Hello, we cannot receive password reset emails to our accounts. Can you help?

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The accounts I am currently experiencing problems with are as follows:

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I found there were suppressions on both accounts, I have cleared these for those two accounts, and tried to repeat a domain wide clear as well. Try to send the password reset email once more now, it should go through.

Andy

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Hi @İkon Proje

I did not find any suppression from our side, but I have tried to clear any for your domain anyway. Could you try it once more now?

If this is still not working, could you please let me know the email or Atlassian account Id of the user in question?

Thanks

Andy

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Hi Ikon - Welcome to the Atlassian Community!

Let me see if someone from Atlassian can come help you.

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password reset emails

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