While logging work on Tempo timesheet, we are getting this error.
org.ofbiz.core.entity.GenericEntityException: while inserting: [GenericEntity:ChangeGroup][issue,41393][author,email@example.com][created,2015-03-12 13:26:17.316][id,313157] (SQL Exception while executing the following:INSERT INTO changegroup (ID, issueid, AUTHOR, CREATED) VALUES (?, ?, ?, ?) (Duplicate entry '313157' for key 'PRIMARY'))
I did some research on this and suddenly remembered that I've already handled a case reported by a customer with the same set of errors output on the logs.
Could you please try running the queries below, as described on this knowledge document?
SELECT * FROM sequence_value_item WHERE seq_name = 'ChangeGroup';
--> If you are using PostgreSQL SELECT max(id::integer) FROM changegroup; --> If you are using MySQL SELECT max(CAST(id AS SIGNED)) FROM changegroup;
If the output of the 2nd query is a bigger number than the one output on the 1st query, then you'll need to run an
UPDATE on your database. See the query below:
Always backup your data and shutdown JIRA before performing any changes on the database.
UPDATE sequence_value_item SET seq_id = (SELECT max(id)+100 FROM changegroup) WHERE seq_name = 'ChangeGroup';
After running the query above, restart JIRA and try logging work on Tempo again. Let me know how this goes.
In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to have–in order to produce a reliable long-term roadmap. We're tur...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs