notification emails about due dates

Is there a way to send out notification emails to the assignee of the ticket 3 days before the due date of that ticket and then again on the due date of that ticket? We use the JIRA cloud instance so the Notification Helper add on won't work for us.

1 answer

You can do it by creating a subscription. Create a filter that shows issues that has 3 days before the due date. Specify currentUser() as assignee. Another and simpler way to do it is using a Issue Reminders JIRA Plugin.  It has a global due date reminder setting. 

We use the cloud instance of Jira though not the Server instance. That plugin is only available for server instance

We've developed a cloud plugin that can do that. Simply define 2 messengers with email channels and specify jql as dueDate = "+3d" and another as dueDate during (now(), +1d). Check out: https://marketplace.atlassian.com/plugins/net.vacom.jirassimo

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Thursday in Jira

Meet the AUG leaders of Northern Virginia

@Rachel Wright (Jira Genie), @Billy Poggi (AUG NOVA, DC), and @Dana Jansen (Confluence Queen) are just some of the folks that lead one of the world's most active Atlassian User Group (AUG)....

154 views 5 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you