mail staying in queue

Hi

We are using the ondemand version of JIRA and since Friday (March 28th) all out going mail is staying in a queued status. We have to manually flush the mail queue to get any notification from JIRA.

Any ideas as to what would cause this issue??

Charmaine MacDonald

4 answers

1 accepted

The same thing happened to us and until I read your message, I didn't even know it was possible to manually force the emails to go through, so thanks for that!

Also, I noticed this at the top of the screen today:

[JIRA OnDemand service alert] 11 AM PDT - We are continuing to investigate outgoing and incoming mail problems. At this time incoming mail is not being processed by JIRA. Another update will be provided by 1 PM PDT

Ah, good to know. Thanks!

Also having this problem on Jira-Ondemand. But haven't seen any service alert. Glad to know that it is a know problem.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

174 views 1 17
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you