I am trying to use jira-python to connect to the JIRA rest api.

options = {'server': 'https://<site>.atlassian.net'}
jira = JIRA(options, basic_auth=('username', ' pass'))

Inside the constructor for the JIRA object it ties to make a call to https://<site>.atlassian.net/rest/api/2/serverInfo which gets an AUTHORIZATION_FAILED (401) response.

  • I am using the username and not the email address
  • I can log in with the user.
  • I am pretty sure that remote API is enabled (is that per company or per user?)
  • Browsing the url manually worrks just fine

Any suggestions on what I might be missing?

1 answer

1 accepted

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Accepted answer

Hello Michael,

information I have obfuscated the URL you have provided in the comment above.

Regarding on the issue you are experiencing, could you please attempt on running the following:

from jira import JIRA

options = {
    'server': 'https://&lt;site&gt;.atlassian.net'
jira = JIRA(options,basic_auth=('USERNAME', 'PASSWORD'))

# Get an issue.
issue = jira.issue('JRA-1234')
print "Project Key: " + issue.fields.project.key # 'JRA'
print "Issue type name: " + issue.fields.issuetype.name # 'New Feature'
print "Reporter: " + issue.fields.reporter.displayName

Can you successfully cURL:

curl -k -u USERNAME -H "Content-type: application/json" -H "Accept: application/json" -X GET https://&lt;site&gt;.atlassian.net/rest/api/2/serverInfo

The URL in question does not require user's authentication.

Kind regards,
Rafael P. Sperafico

Ended up being PEBKAC.  Got in this morning and saw the typo in the password.  

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