every one of our issues today got about 6 actions logged against them. ("SYS ADMIN BOB" is just the admin who set up our instance but doesn't get into the system).
here is a common example: "SYS ADMIN BOB logged work - 29/Mar/13 7:19 AM
about 3 of those on each issue, followed by about 3 or 4 of these:
made changes - Today 7:24 AM
|Time Spent||6 hours [ 21600 ]||2 hours [ 7200 ]|
|Worklog Id||10278 [ 10278 ]|
If anyone has a reason fro this, we would love to hear it. We have hundreds of "autologged" entries on several projects - all generated at the same time and all for one user (who insists he did nothing - that is what I am trying to confirm).
Did you try my suggestion to disable the user in JIRA? This would definately cause the process to fail and maybe throw logs.
Another way you can check is the access log. They should log down which IP address triggers along with the username.
You would also look into disabling plugins and all other external functionality (e.g. services, listeners, jelly, REST, SOAP...) and see if the auto creating stops.
I should have been clearer. After restarting JIRA, over 300 entries of "Autologged" work appeared on various issues that reside in several projects. The amount of hours appears to be a random number between 1 and 7h. The hours were logged AGAINST DAYS IN THE PAST. So although all entries happened within a second of each other, the time logged was on specific dates (Apr 25, Apr 10, April 4, April 2nd).
This has only happened once and happened all at one time (this afternoon). I was uploading new addons at the time, so one of those may be the culprit. I don't believe that ANY addon should do this, but who knows what lurks.
We managed to delete the rows from the worklog table (hoping that doesn't screw anything up) instead of manually deleting all of the entries. But I would rather this not happen again.
The SynapseRT addon was the culprit in our case. The addition of autologged work happened after installing the addon and checking the box to let it create a project (and also a JIRA restart we believe). I have no idea why it logged work, but it is definitely the reason. It automatically chose a system administrator as the project lead for the SynapseTest project it created and that system administrator had his name attributed to all of the Autologged work entries.
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