jira installed on linux cannot create jira.home directory Edited

I have installed jira on my remote vps running ubuntu server, and when I visit the jira url, i get the following:

Could not create jira.home directory '/var/atlassian/application-data/jira'. Please see Setting your JIRA Home Directory for more information on how to set up your JIRA home directory.

i have installed it as root.

root@myvpsip:/var/atlassian/application-data# ls -lh
total 4.0K
drwxr-xr-x 2 root root 4.0K May 17 22:29 jira


could somebody help me solve this?

2 answers

It's because jira is running as "jira" user so they don't have permission to create a directory because it's owned by root. You'll have to change the user that is running jira or change ownership of the home directory to be owned by jira.

1 vote
Ann Worley Atlassian Team May 17, 2017

This customer opened up the permissions with chmod 777 - please try that, you can always lock the directory down later:

Could not create jira.home directory

Disk space is also mentioned as a possible issue, so you will want to rule that out.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Thursday in Jira

5 ways you can make the most of Jira Software and Bitbucket Cloud

As part of the Bitbucket product team I'm always interested in better understanding what kind of impact the use of our tools have on the way you work. In a recent study we conducted of software devel...

84 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you