jira installed on linux cannot create jira.home directory Edited

I have installed jira on my remote vps running ubuntu server, and when I visit the jira url, i get the following:

Could not create jira.home directory '/var/atlassian/application-data/jira'. Please see Setting your JIRA Home Directory for more information on how to set up your JIRA home directory.

i have installed it as root.

root@myvpsip:/var/atlassian/application-data# ls -lh
total 4.0K
drwxr-xr-x 2 root root 4.0K May 17 22:29 jira

could somebody help me solve this?

2 answers

It's because jira is running as "jira" user so they don't have permission to create a directory because it's owned by root. You'll have to change the user that is running jira or change ownership of the home directory to be owned by jira.

1 vote
Ann Worley Atlassian Team May 17, 2017

This customer opened up the permissions with chmod 777 - please try that, you can always lock the directory down later:

Could not create jira.home directory

Disk space is also mentioned as a possible issue, so you will want to rule that out.

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