Could not create jira.home directory

Sapan_Parikh July 17, 2015

Hello I have done a brand new standard installation of JIRA on CentOS. But I always seem to endup with the following error

I am assuming installing the bin file installs a correct JDK as well

*************************************************************************************************************************$
Could not create jira.home directory '/var/atlassian/application-data/jira'. Please see https://docs.atlassian.com/jira/d$
*************************************************************************************************************************$
2015-07-17 06:49:53,091 localhost-startStop-1 INFO [atlassian.jira.startup.JiraStartupLogger] Running JIRA startup c$
2015-07-17 06:49:53,092 localhost-startStop-1 FATAL [atlassian.jira.startup.JiraStartupLogger] Startup check failed.$
2015-07-17 06:49:53,280 localhost-startStop-1 INFO [jira.config.database.SystemDatabaseConfigurationLoader] Reading $
2015-07-17 06:49:53,536 localhost-startStop-1 INFO [atlassian.jira.startup.LauncherContextListener] Memory Usage:
---------------------------------------------------------------------------------

I have already read and tried following with no solution. Any help will be highly appreciated

https://confluence.atlassian.com/display/JIRAKB/Troubleshooting+JIRA+Startup+Failed+Error#TroubleshootingJIRAStartupFailedError-Virus

https://answers.atlassian.com/questions/230596

https://confluence.atlassian.com/display/JIRAKB/JIRA+Generates+a+FileNotFoundException+due+to+Permission+denied

https://answers.atlassian.com/questions/6281

1 answer

0 votes
Nic Brough -Adaptavist-
Community Leader
Community Leader
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July 17, 2015

Your disk is out of space, or you are running the installer as an account which does not have the rights to create and/or use the directory specified in the error message.

Sapan_Parikh July 17, 2015

Only 14% disk is used roughly 12GB space is available. Have already ran `sudo chown -R jira:jira /var/atlassian/application-data/jira/` multiple times along with `sudo chown -R jira:jira /opt/atlassian/jira/` Still missing something?

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 17, 2015

Login as the user jira and try to create the directory manually. That should give you an error message with more information on why it's failing

Sapankumar Parikh July 17, 2015

Finally 777 did it. Thanks a lot

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