We have a department in our company that wants to use Jira.
However, they have specified some requests that I do not know how to solve.
For example, they want some issues that comes in to get different values on priorities based on either subject or body or maybe to wich email adress the issue is sent to.
The only thing about the different priorities that I have been able to find is wich one to set as default, but I presume that changes the default for all projects.
Thanks in advance!
I think you are asking for different Priority default based on the project. Am I right?
If that is the case, as far as I know we cannot set default priority value based on project because Priorities are global.
There are many such requirements regarding Priorities.
The following give you better idea:
Assuming that you can use the same values for "Priority" across all you projects, I think that is a job for a Listener.
You need to register a piece of code that is listening for new created issues. In this code, you can check description/summary ... and set the appropiate Priority. But the set of possible values is global for all your projects as Bharadwaj Jannu stated.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs