integrate webticket

[Cemal]

Hello everyone,

is it possible to connect your Jira board to a web ticket? If I have read it correctly, you should do it with the help of Rest API. Has any of you ever done this?

[Marcos Posnanski]

Is possible integrate ONLY Jira "WebTicket" with other app, for example Azure DevOps? How is the cost estimated? 

[Cemal]

I want a website where my customers get the same user interface as I do when I create an issue. That then this issue which the customer has created automatically comes from the web ticket system into my jira board. I want the ticket creator get a shortlist for topics such as component, where he is then suggested what he can choose.

[Nic Brough -Adaptavist-]

You'll need to describe what you mean by "web ticket" - it's a phrase that could be applied to Jira issues amongst many many other things.