It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

import from excel to Jira Edited

Hi there, I have been flailing around trying to find a way to import a file from excel to Jira. I think I need to convert it to CSV. I've tried a suggestion from the community that i looked in the archives and check YouTube videos but nothing has worked so far. 

It is Jira Could that I am using. 

I tried to install a plugin but I can't get that to work either. It's the jira-importers-plugin-7.1.8.jar

Any help would be appreciated. 


Thank you!


3 answers

0 votes
Joe_Pitt Community Leader Oct 22, 2019

Have you converted the file to csv and still have a problem? If not, convert it and try again. I've imported csv files many times. If the option to import from csv is there it should work

Hi Joe, you're ahead of me here. I don't know what to do with my CSV file

0 votes

Hi @Dave_Robertson 

What exactly is not working? Do you see any errors?

It can take a while initially but once the field mapping are done and the data type are matched the CSV imports works quite well. Take a look at the documentation.



So yes, you will need to convert the file to csv. first.

I would then read the below as you need to ensure the file is formated correctly to ensure the import is successful.

Also, you will need access to the System area of Jira, which means you will need admin access.

Good luck!


Hi Jason, this is what I needed, thank you! 


The upload didn't work though it only loaded the header Acceptance criteria and nothing else 

Like Jason_Rogers likes this

Had any more luck since yesterday?

So this was a learning experience. I managed to get some help and complete it. Epics need to be built first then headers on the CSV have to match the appropriate placement. so you need 2 CSV's. 

Like Jason_Rogers likes this

Suggest an answer

Log in or Sign up to answer

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you