how to populate a custom field with value from its parent custom field

Dafi Berliner October 9, 2024

hi, 

i would like to set an automation rule where once a sub-task is created, a custom field named 'Team' to be populated with the value from the parent's Team field.

i tried to add to my automation rule the smart value but with no luck.

any advise will be much appreciated.

 

Thanks!

2 answers

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2 votes
Answer accepted
Marc - Devoteam
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October 9, 2024

Hi @Dafi Berliner 

Welcome

Automation rule

  1. Trigger is issue created
  2. Condition is must be a subtask
  3. Edit action Field Team, press 3 dots on the side and choose "Copy" option and selct the correct field and the parent option

Screenshot 2024-10-09 at 14.46.21.png

Dafi Berliner October 9, 2024

thank you!! i managed to create the rule as expected! 

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Answer accepted
Dick
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October 9, 2024

Hi @Dafi Berliner 

It's often a matter of syntax, especially when dealing with custom fields. I'm inviting you to post a picture of your automation, so we (the Community) can help you. Do scrutinize for sensitive information. 

Hope we can help you,

Dick

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Dafi Berliner October 9, 2024

thank you! indeed the picture above helped me to fix my rule's settings.

 

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