Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

how to create a list of approvers for a workflow

 

3 answers

Hi Diane,
Not sure if you still need this, but to create the pre-defined approver list do the following:

  1. Navigate to Project Settings/Request Types
  2. Select the request type
  3. Click Hide next to the Approvers field
  4. A user-select dialog will open to allow you to enter the approvers

Thanks,
Marie

I do not see the "Approvers field" on the Project Settings/Request Types page.  Did this move somewhere else?

Like Valerie_Sifton likes this
0 votes

Hello Diane,

I think that this Documentation has all the information you may need.

I hope this helps!

 

Hi Lorenzo

Thanks but doesn't quite explain what I am trying to do. I have a workflow with an approval stage. I have set it to accept 1 approval, but would like to preconfigure a list of approvers so that the all of the listed approves get an email and any one of them can approve or decline.

I have not been able to do this. If I click the edit buttion on the queued requests, there is an approver box which is empty. The agent can use the "user-picker" to add one or more approves, which then alerts those people when the agent updates. I had hoped I could just pre-populate the list of approvers.

I hope that makes sense.

Diane

Like # people like this

Hi @Diane Swan 

Were you able to solve this situation? Can you share the way in which it was resolved?

 

Thanks!

Another way, which may get the same result is to create an automation / customer rule

  1. When Issue created
  2. Edit Issue
  3. Field = Approvers
  4. value = approver list

Cheers,

Mark

Suggest an answer

Log in or Sign up to answer
TAGS

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you