how to add ldap user to jira-administrators group


   I would like to authenticate users using LDAP server we already have in place.  I am able to

    a. configure User Management settings to connect to LDAP server

    b. add LDAP group under Application Access

    c. test and confirm that LDAP user is able to log in.


  By default all users with LDAP group are assigned to JIRA-SOFTWARE group, which is fine, but there are few LDAP users I would like to add to lira-administrators group so they have admin privileges.  I haven't been able to do so.  I tried to

    User Management > User > "Username" > Manage User 

  select jira-administrator and say join group but that didn't do anything.


So the question is how do I add specific LDAP users to jira-administrator groups.


Thank you


2 answers

Any error specified when you try to add the user?

I don't get any errors.

Hello Jaysheel,

did you set the "Read Only, with Local Groups" option in the LDAP Permissions section when configuring LDAP User Directory? It is needed when you want to synchronize users from the LDAP server and then asign them to the groups stored in internal directory of JIRA.



Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,091 views 4 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you