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how do i remove a label utterly

How to delete a label in Jira
To completely delete a label from a JIRA instance, the label must be first removed from all the issues in that instance. Once it is removed from all issues, it will no longer be seen when browsing a labels.

However: I have removed the label from all the issues in the instance.

Yet the label is still seen when browsing for labels.

Is there a follow-on step that removes the label utterly from the instance?

2 answers

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Jack Brickey Community Leader Apr 24, 2020

See if this article help - how-to-delete-labels-in-jira-applications 

it helps, but i had read and done that. i then guessed that i had a cache issue, and further research (stuff in Feb and Mar 2018) showed i'm probably missing three more steps: clear cache, re-index, and empty the trash. (in some, or repeated, order).

I'm not a jira maven, but i'll keep this for our jira admin to do next session.

Thanks!

Joe

Hi Jack,

I've tried removing all instances of a label (tested with a new label on one issue) and that label persists - it is always selectable.

Jack Brickey Community Leader May 05, 2021

That article is the limit of my understanding of how to remove a label. If you do an advanced search for the label what do you see?

labels = xxxxx

Hmmm, now it seems to be done.  Maybe it was some lingering cache?

I have found that same behaviour. Its buggy.

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