how can I switch off the customer portal help center?

This question is in reference to Atlassian Documentation: Using the help center

I've prepared a new helpdesk customer portal. On the cusotmersite I've includet 3 posibilitys to ask your questions so that they doesn't need a help button. How can I swich off this button?

1 answer

Hey Martin!

Try this:

Navigate to your service desk project configuration, then People -> Customers.  Click the padlock icon and make sure that Only people on my customer list can access my Customer Portal is selected.

Here are some related links, too:

On the Service Desk portal page, how do I hide the "Help Center" link from users?

Good luck!

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