I wanted that comment or status should be in sync both apps.
I successfully integrated both the apps.
If I am updating comments or status in freshdesk, it is getting update in JIRA. but sync is not working if i am updating in JIRA ie if I update JIRA comments or status, that is not getting update in freshdesk.
Also, After this integration, I was not able to create a new project in JIRA. it was showing some sudo error.
Once I disable the webhook for integration, I was able to create project in JIRA.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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