filters and dashboards permissions


I have 2 projects, for each project only certain users are allowed to view it.

I created 2 filters and added them to gadgets on dashboard, and shared both the filters and the dashboards

Although, the 2 filters contain both projects on their query, the users can only view the results for one filter (on the dashboard only), and for the other filter they get an error (never see it).


Here are the filters:


project in (AMAN, EH) AND issuetype in (Bug, Task) AND status in (Open, Reopened, Passed)

(this filter can't be seen by users (except admin) neither on dashboard nor on filters



project in (AMAN, EH) AND issuetype = Bug AND status in (Open, "In Progress", Reopened, Resolved, Passed, Failed, Duplicated, CBR, Assigned)

(this filter can be seen by users on dashboard gadget only)


Note: for the first filter, if I removed one of the projects from the query, then the users for the remaining project can see it successfully.

But I can't understand why this happens for one filter only!

Please advice,



1 answer

Who did you share the filters with?  We prefer to share filters with projects instead of either groups or people.  That way there is only one place for the permissions to managed.  The first thing to check is to make sure that the filters were shared the same way.  I don't see much else that stands out.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

807 views 3 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you