facing error in changing rank of issues in portfolio plan


I am having a very difficult time adjusting the rank.   Also, from the portfolio plan, when I change rank, I need to commit the changes.   When I try to commit the changes, I am getting following error.

image2016-8-29 11:10:23.png image2016-8-29 11:10:44.png


What could be the possible reason. Need help ASAP.



3 answers

0 vote
Steven Behnke Community Champion Aug 29, 2016

Have you opened a support ticket? Can you rank issues in that project normally? What details are hidden under Show Details.

I'm also having this problem. Details are:


Scenario commit error
com.atlassian.jpo.scenario.common.data.ScenarioCommitException: Scenario commit error

=== Request ===

No request information available

=== Client Info ===

User agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/55.0.2883.87 Safari/537.36 
Local time: Mon Jan 30 2017 09:24:11 GMT-0500 (Eastern Standard Time)

=== Plugin Info ===

Plugin build: 2.2.1-OD-001-D20170123T084938
SEN: Unknown

=== System Info ===

JIRA Title: erecruit
JIRA Version: 1000.718.4
Agile Version: 1000.306.0
Vertigo: false

I was getting the same error and figured out that I did not have the permission.

For the solution: Go to "Permission Scheme" of the project and be sure that you have permission for "Schedule Issues".

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