external system import - not able to continue for update issues

eric caprio
Contributor
October 2, 2024

UPDATE: it works now after adding a blank summary column to the file... however, I go through the update and no labels are being added. Do I need to add the label values first to the list in JIRA before uploading so it has one to add that exists?

My csv file is this:

issue key,summary,labels

DEV-308,,Stripe

Then result in ticket is this:

Screenshot 2024-10-02 at 11.54.13 AM.png

Original ticket:

I am using the old way to external system import csv.

My file with contains an issue key and labels column to update labels on the existing jira issue.

However, I can't click next.

Please let me know.. I have 1000s to update.

Screenshot 2024-10-02 at 11.33.12 AM.png

1 answer

1 accepted

1 vote
Answer accepted
eric caprio
Contributor
October 2, 2024

nvm figured it out.. need the summary value, which seems like a pain since I already have the issue key

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