I have a serveur with jira agile, and i have just bought jira agile on demand. I would like to export all issues from jira agile (on my serveur) to import on jira agile on demand. but when I backup and import I have only the project but NO issues. Someone can help me please ?
Hi Nic, thanks for your answer.
At first look, xml files seem ok.
Maybe you could point me to the right direction if I tell you the whole process I followed :
I imported my backup file by uploading it to the Jira webdav, then I connected to my OnDemand admin panel to import the uploaded file. The import took some time and got stuck on 90% nearly 5 minutes. After that, there was no import error but a message telling me that the platform was no more available due to communication problem. After few minutes it worked again, but I lost my admin access to Jira (no ways to import again, reset or manage settings) and I got empty sprints and no issues.
Maybe it's just about re-indexing but I don't know how to do it (since my admin access seems limited now).
I don't know if it may be the reason of the issue, but the email address used for the OnDemand account doesn't exist on the previous Jira users.
Thanks a lot for your help.
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